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UX/UI DESIGNER

Professional headshot of Sarah Cooper, UX Designer

I design clarity inside complex infrastructure systems.

I’m a systems-driven product designer focused on enterprise B2B SaaS platforms where regulation, operations, and human decision-making intersect.

At Xcel Energy, I designed enterprise tools supporting utility infrastructure and grid modernization workflows serving millions of customers across regulated markets. My work strengthened governance, reduced downstream rework, and improved alignment between engineering, operations, and product — contributing to measurable operational efficiencies.

With a Master’s in Human Learning and a background in education, I bring deep understanding of human behavior to high-stakes technical systems. I’m most effective in hybrid teams where collaboration accelerates clarity, execution, and measurable outcomes.

If you’re building climate or infrastructure technology that must work in the real world — I’m open to connecting.

Resume

User Experience and User Interface Designer, Scooper Studios

June 2005-Current

• UX Design: Create conversion-optimized experiences using end-to-end UX design for web and mobile products, from discovery and user research to high-fidelity prototyping and developer handoff, specializing in Figma, design systems, and accessibility, create conversion-optimized experiences


• Art Education Events: Operate a mobile art studio offering curriculum-based art classes, birthday parties, and custom creative events, manage all aspects of business operations including branding, marketing, event planning, fulfillment, and customer relationships


• Practicing Artist: Create and hold a strong portfolio of original works, regularly exhibiting in local and regional shows, and consistently exploring new mediums and techniques to foster creative growth.

User Experience and User Interface Designer, Xcel Energy

May 2022-May 2025

• Improved accessibility compliance score by 30% through audits, inclusive design systems, and organizational advocacy

•  Reached ~60 million users by pioneering UX across enterprise-scale products, million users across diverse demographics

• Championed human-centered, accessible design—ensuring WCAG and ADA compliance throughout digital experiences

• Collaborated cross-functionally on salesforce CRMs, digital identities and privacy, budgeting, legal, usability, infrastructure, software development, and design—balancing form, function, and empathy for diverse stakeholders

• Empowered stakeholders relationships, managers, and individual contributor goals using the Socratic method to drive alignment, foster curiosity, and build shared understanding

• Worked end-to-end design processes using Figma, Deque, UserTesting.com, and user research—translating insights into scalable, intuitive solutions

Jr User Experience and User Interface Designer, Golden Peak Media

September 2020 – April 2022

• Promoted from Intern to Staff

 

• Designed and maintained 6 websites (8M+ users, 30K+ subscribers) while learning through multiple roles on a cross-functional team of ~8

 

• Guided, researched, and implemented subscription membership programs focused on engagement and e-commerce and user-generated content (UGC)

 

• Navigated budgets, royalties, tech workflows, and content legalities to ensure smooth production and delivery

 

• Contributed across formats and marketing teams—print, digital, podcast, public TV, streaming, in-person, web, mobile, and educational platforms

 

• Added to 6 desktop and mobile web experiences that balanced usability, storytelling, and business goals across diverse media environments

Art and Literacy Teacher, Boulder and Adams 12 Schools

May 2015-May 2020

• Led district-wide and school-based arts programs, balancing classroom responsibilities with strategic initiatives for 600 students a year

• Cultivated data-based feedback cycles with students and district stakeholders to improve engagement and success rates

• Relationship management with school leaders, parents, and students—building trust and shared accountability across learning communities to combine art and general ed best practices

• Motivated and empowered disengaged parents of struggling students, creating pathways for involvement and advocacy

• Designed and managed inclusive, human-centered learning environments that adapt to student needs and foster long-term growth

Skills

UX/UI Skills

  • User Interface Design
  • User Experience Design
  • Human-Centered-Design
  • Agile Methodologies
  • Journey Mapping
  • Design Systems
  • Material Design
  • User Interviews
  • WCAG/Accessibility
  • Development Languages
  • Product Lifecycles
  • Content Marketing Strategy
  • User Generated Content
  • Stake Holder Relations
  • Scaling
  • Information Architecture
  • User Research and Testing
  • UAT
  • QA

Tech Tools

  • Salesforce
  • AI
  • Figma Enterprise
  • Adobe
  • Mural
  • Invision
  • Git Databases
  • Google Analytics
  • Marketing Clouds
  • Customer Relationship Management Softwares
  • HR Softwares
  • Elementor
  • WordPress
  • Microsoft Suite
  • Google Suite
  • Wix
  • Constant Contact

People Skills

  • Adaptable
  • Leader
  • Ability to champion teams AND leaders
  • Quick Communication for execs
  • Deep communication for for internal teams
  • Team player
  • Active participant 
  • Sense of humor
  • Psychology of Motivation
  •  Lifelong learner
  • Proactive
  • English, Spanish, Italian, Hebrew, French-ish
  • Team Empowerment
  • Teaching
  • Lifelong Learner
  • Growth-oriented
  • Creative Problem Solving

extra stuff

Family

I am a mom.

Hiking

I enjoy a good walk in nature.

Yoga

If I’m going to exercise, I do something I love.

Fine Art

Once an artist, always an artist.